Can’t Revise Listing Descriptio​ns in eBay Store and they come up in HTML only? Your Problem is Resolved

Lot of the ebay store owners come to us with the issue “Why have my listings change to HTML when I try to revised them” ?

So here is the issue, If you have updated windows to windows 8.1 you may have to upgrade your “Internet Explorer” to put ebay pages in compatibility mode in order to see your listings.

Here are the simple steps you need to follow :

Step 1:

Open Internet Explorer go to

Step 2:

Then find your tools icon (the little gear) and click on “Compatibility View Settings

Compatibility View Settings

Step 3:

Open the dialog box and click on the “add” button click on it then close and “Internet Explorer” will automatically refresh.

Click Add Button

Your problem is resolved !

Infigic is an ecommerce agency, providing ebay shop design and ebay listing template design services. If you are looking to design your ebay store, do get in touch with us today !

How to Sell on eBay? Beginners Guide

Ebay is an awesome platform to sell your brand new as well as used goods. Every small company wishes to own an eBay store. You, as an individual can also set up eBay store and can sell on ebay by following these step by step guidelines:

Step 1:

Open the website of eBay. If you are new to eBay, click on “Register

If you have already registered, “Sign in” your ID and password

Click on Sign In or Register

Step 2:

Fill in the details and click on the “Submit” button.

A pop-up window will confirm the email that you have selected for your account.

Just check it and click on “Continue

Fill Details and Submit

Step 3:

Now you will return to your homepage. Click on “Sell” at the top of the screen and open the page titled “Update your information

Fill in the required details and click on “Continue

Open Update your Information

Step 4:

Now you will see a page wherein you can start listing your items for sale. Type the name of the item and click “GET STARTED

Get Strated Selling

Step 5:

A new page will appear asking you the details about your product like- title, description, image, condition, specifications etc.

Once you have filled in all details, click “List with displayed fees

A window will ask you if you want to edit your listing. After making necessary changes click on “Continue

List with Displayed Fees

Step 6:

If you are registering for the first time, they will ask a few more details and lead you to the payment procedure because the website charges a small fee for selling items on ebay.

If you have sold products before, you will be taken to the following page:

Sold Product Before

Step 7:

You can click on “Track your listing in My ebay to see if anyone is bidding for or buying your item. My ebay will help you keep a track of all the details and questions about your item via email.

Step 8:

You will receive an email from ebay the moment you sell an item.

Now go back to ‘My ebay’ and click “SOLD

You need to send your buyer an invoice. So click “Send payment details

Step 9:

You will get a confirmation email from PayPal. To check whether the amount has been credited, go to the website and login to your PayPal account. Click “Withdraw” and then Withdraw funds to your bank account to transfer the payment to your bank account.

Withdraw Funds

Step 10:

Once you’ve sent your item, go back to “My eBay” and click “Sold“. Click “More actions” on the right-hand side of the screen and further click click “Mark as dispatched“, which will let the buyer know that the item has been sent.

If you have any queries, do comment below.

Infigic is an eCommerce development agency, providing custom eBay store design and eBay listing template design services. If you are looking to design your eBay store, you can contact us. Our team would reach out to you instantly !

How to Revert Back to Old Store Design on eBay?

Ebay has recently incorporated/Integrated a new store design which is a brand new setup with many features and advantages.

Here, apart from the domestic listings, the foreign listings will also be visible on your store. This has become more confusing for the sellers. While the old design displayed only the actual no. of items available worldwide.

To avoid the present confusion, we recommend you to switch over to the old design. Following steps will help you change your settings:

Step 1:

Login to your “My eBay” pageClick On My eBay

Step 2:

Under “Account” go to “Manage My Store

Manage My Store

Step 3:

In the left sidebar under “Store Design” select “Edit Store

Edit Store

Step 4:

At the right corner select “Revert back to old Store

Revert Back to the Old Store

This way you can revert back to old store design on ebay. If you have any queries, do comment below!

Infigic is an eCommerce development agency, providing custom eBay store design and eBay listing template design services. If you are looking to design your eBay store, you can email us at [email protected]. Our team would reach out to you instantly !


How to stop others from copying your ebay descriptions?

You might have taken a lot of care and effort while framing and writing descriptions for your products only to find out that some other seller blatantly copied it and posted it on his store.

How disappointing can that be ??

Your solution lies here, Just follow these 5 simple steps and you can keep those cheaters at bay.

Step 1:

Go to “My Ebay”, click on “Summary” and select “All selling

Click on All Selling

Step 2:

Choose a product and click the down arrow besides “More actions” and select “Revise

Click on Revise

Step 3:

When you scroll down, you will find “HTML” option below “Details

Click on HTML Tab

Step 4:

Copy and paste the following code at the very beginning

Copy and Paste Code

Step 5:

Make sure that you don’t delete any of the above words, not even “ ”

There you go..! Now no seller will dare to copy your descriptions. You can try it yourself as well. A warning message will appear when you double click on the description and copy the text. You can even frame some whacky warning titles by using your creativity.

Let us know if this post was helpful.

Comment below if you have any further queries. You can follow us on twitter(@infigicdigital) as well 🙂


Infigic is an eCommerce development agency, providing ebay shop design and ebay listing template design services. If you are looking to design your ebay store, do get in touch with us today !

How to add video to your ebay listing?

Videos have the power to convey a lot compared to text or image. Including videos on your ebay listings will attract more customers to your site and will add life to your webpage. According to a recent study, video viewers are 85% more likely to purchase a product than non-viewers.

Following steps will guide you on how to add video to your ebay listing:

Step 1:

Create an account on “Youtube” and upload your video

Step 2:

Login to your ebay account and click on “Sell

Click on Sell

Step 3:

Type the name of the product that you want to sell and click on “Start selling“. Next, you will land on the page titled “Create your listing

Create Your Listing

Step 4:

Scroll down and you will find “Details. Copy the following in the HTML code and provide your youtube link at the places mentioned.

<object height=”385″ width=”640″><param name=”movie” value=”YOUTUBE_VIDEO_LINK?fs=1&amp;hl=en_US”><param name=”allowFullScreen” value=”true”><param name=”allowscriptaccess” value=”always”>
<embed src=”YOUTUBE_VIDEO_LINK?fs=1&amp;hl=en_US” type=”application/x-shockwave-flash” allowscriptaccess=”always” allowfullscreen=”true” height=”385″ width=”640″></object></p>

Click on HTML Tab

Step 5:

Click on “Continue” and its done.

Uploading your video may take time. But its all worth in the end. Ultimately these videos will increase visibility of your ebay listings and descriptions. Try to make your ebay store design as attractive as possible.

Feel free to contact us if you have any further doubts. Do comment below and you can follow us on twitter (@infigicdigital) as well.


Infigic is an eBay store design company. If you are looking to get a professional eBay store design or eBay listing template, you can email us at [email protected]. Our team would reach out to you instantly !

How to change ebay shop name?

A new name, a better name or a trendy name may strike months after you have opened your ebay store. Or maybe you want to make minor changes to your store name.

Its very easy to make that change, just follow these simple steps:

Step 1:

Go to “My ebay” and click on “Accounts

Step 2:

Under “Accounts” on the left side bar click on “Subscriptions

Click on Subscription

Step 3:

Under “Subscriptions”, click “Manage my store

Manage My Store

Step 4:

Select “Display settings” > Basic information > change

Display Setting

Step 5:

Now you can change the shop name or logo and select “Save changes”

If you have any queries, do comment below

Infigic is an eCommerce development agency, providing custom eBay store design and eBay listing template design services. If you are looking to design your eBay store, you can contact us. Our team would reach out to you instantly !

7 Things every eBay Store owner should know

As a ebay store owner, It is very important to get the basics right.

As the famous saying goes “ Every skyscraper is built on a strong foundation of pillars.”

Here are 7 tips every professional eBay store design owner should know especially the ones who are going to get started :

1. What’s in a Name?

Have a User ID that clearly reflects what you sell. Ideal examples of User ID such as “wristwatchamerica” “pedalbits” gives a clear idea of what the store is selling and generates crebility and trust.

An ID like “digi2843” is vague and might not give an idea to the customer of what you are selling.


2. Don’t start off with a ZERO feedback rating

No one would like to buy products from sellers without any feedback ratings. If you do not have feedback, you can give additional freebies to your first few customers to write a nice feedback for you (if the product and service experience was nice).Sent Feedback

3. Don’t Lower Your Item prices by bloating up your shipping costs

If you charge one dollar less for an item, but charge 3 dollars additional in shipping fees, your buyers won’t see the shipping charges until they checkout. This is a biggest mistake you can ever do in your store. This puts off the customer and they may not choose complete the sale at all.

 Shipping Cost

4. Don’t use misleading brand names in your titles

Don’t try to mislead customers by putting brand names in the item listings. For example, don’t put “iPad” in your listing title for a tablet, unless it is Apple’s iPad, or another Apple product. In addition to violating your customers’ trust and garnering a bad reputation, you would be violating eBay’s policies where ebay might pull your listing; and if you don’t amend the listing, they’ll pull your store and ID, and suspend you.

Misleading Brand Name

5. Avoid blurred product images

Sharp and high quality images give customers a right impression about the products you sell and your store. You want them to perceive you as a professional ebay store, so make sure your listings reflect that.

Blurred Image

6. Add Contact info in your listing

Would you like to buy a product from someone whom you cannot reach out to when you have some issues with the product? Shoppers feel comfortable and safe when they see contact details of the store. Always include an email address, and preferably a phone number where they can reach you as well.

Contact Info

7. Keep a QRA (Quick Response Approach) philosophy

Customers expect “instant” response. The quicker you respond to your customers, the better chance you have of resolving their issues, and making a sale. Also, solving problems of customers who have already bought from your store would ensure that they keep coming back to your store.

Quick Response

For other ebay tips & insights, do check out our blog at

If you are looking to get a professional ebay template design, you can email us at [email protected]. Our team would reach out to you instantly !

How to unfollow interests on eBay?

Step 1:

Go to ”My eBay” and hover the mouse cursor over the Account tab, then click on ”Communication Preferences

Communication Preference

Step 2:

Under the title Saved heading and click on ”Show” to the right of it

Saved Heading

Step 3:

Uncheck the box below “Include in email

Include in eMail

There you go..!!

If you have any further doubts, please comment 🙂

You can follow us on Twitter as well @infigicdigital

If you are looking to get a professional eBay store design or eBay listing template design, you can email us at [email protected]. Our team would reach out to you instantly !

3 Ways to stay in touch with your eBay Customers

With your day to day business transactions on running your ebay store, it becomes difficult to be in touch with your customers. However, that’s the gist of entire business, how stay in front of the customers even with our transactional work load. Here are 5 ways to stay in touch with your ebay customers:


1. Automate your follow ups

The first way is by doing a series of follow-up emails to your customers. There are dozens of automate follow up email clients that help you to schedule a follow up. You can use which helps you to Schedule Emails to Send Later, Email Reminders and Email Tracking.


Dont forget to follow up to stay in touch with your ebay customers


2. Create regular touch points of communication

Take out a chance to be in touch with the customer during the entire purchasing process. Do notify the customer through email. Send out an email when payment is received, when you ship the item, wait one week before telling them to post a feedback and two weeks after shipping send out a survey email to make sure the customer was happy.


Create regular touch points of communication customer service


3. Use Newsletters to be in touch with your customers regularly

Use tracking URL’s in emails so that you know how many people clicked on these links. You can also have a newsletter, which is a double opt-in newsletter. This is not the newsletter feature that ebay offers but from a third party service like Mailchimp (


newsletter to stay in touch with your ebay store customers


Finally, the entire process keeps your name in front of the customers. You will never get one complaint about spamming but just the opposite. Your customers will thank you for the great communications.


good communication means good business for ebay store customers

Do you have any other ideas to share with us ? Drop in a comment below. 


If you are looking to get a professional ebay store design, you can email us at [email protected]. Our team would reach out to you instantly !

How to create custom page in ebay?

Have you ever felt the need to design your own custom ebay page?

Have you ever wondered how ebay store owners come up with fabulous designs for their ebay store?

Well, they plan out and create their own unique designs. Creating a custom ebay page is very easy. Just follow these step by step guidelines specially designed for beginners.

Step 1:

Go to “My ebay” and click on “SummaryGo to My eBay->Summary


Step 2:

Under “Manage my shop” click on “Custom Pages

Click on Custom Pages


Step 3:

Now Click on “Create a new page

Click on New Page


Step 4:

You can select an appropriate layout from those given in the options.

Select Appropriate Layout


Step 5:

I have selected the “Text section”. You can choose any one of your choice.

Select Text Section


Step 6:

Fill in the necessary details in the “text section”, select appropriate options and click on “Continue

Fill necessary details


Step 7:

Checkout the preview of the page and then click on “Save and publish

Click on Save and Publish


You’re done..!!  🙂

Feel free to contact us if you have any further doubts regarding custom eBay store design or eBay listing template.

Do comment below and you can follow us on twitter(@infigicdigital) as well.