We at Infigic, adopt diverse cancellation policies for our various services. For more details on this kindly refer to respective service agreement.
Request related to cancellation must be submitted to the finance and sales department of Infigic Digital Solutions. On receipt of your request, our accounts department will contact you for issues on cancellation and will advise you related to further process. Until you don’t get cancellation code from our accounts team, your cancellation won’t be considered valid.
We will act upon the agreement signed, accepted on email, signed electronically or physically signed
between the client and www.infigic.com for out side India
Our refund policy works as below:
Within 24 Hours after placing order – 100% Refund
Within 7 Days after advance payment – Upto 50% of the order value
After 7 days from the date of confirmation – No refunds
* Refund is not allowed once three rounds of revisions are
* Refund not applicable on domain registration fees.
* Refund must be requested in writing.
Other reasons for refunding payment –
“I did not like the design or work” – No refund
We strive to understand your concept the the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.
“Work Rejection” – No refund
We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.
“Technical Glitches” – No refund
No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.